Impactful. Strategic. Effective.
Hi, I'm Pawel (/'pah-vel'/), a Trust & Safety professional based in the Bay Area with 12+ years of experience in cost-effective solutions, strategic risk management, and cross-functional collaboration.
How disruptive to threat actors can I be? Click below.
Saved $120,000+ annually by reducing reliance on third-party vendors and achieved a 92% reduction in fraud exposure within my first year. The TnS contractors I've supervised accomplished the fastest review time across 14 lines of business and consistently had a QA score in the upper 90%.
Achieved 43% reduction in chargeback rates across Yelp’s food-delivery platform, translating to $360,000+ annual savings.
Linkedin Recommendations
"Pawel is adept at identifying trends in fraudulent activity and implementing effective strategies to mitigate them. He stays abreast of industry trends and puts best practices to work, collaborating with cross-functional teams (...)"
- Catherine Knapp,
Head of Trust & Safety, Nextdoor
"(...) one of the most dedicated operators and fraud investigators I've worked with. He was a great partner with Product and Engineering, has incredibly high integrity standards, and is detail-focused and unwavering in his pursuit of fraudsters (...)"
- Jungmoo Kim,
Product Manager at Goldsky
"(...) I'll be working at European Monitoring Centre for Drugs and Drug Addiction (EMCDDA) for the next four months in the field of Public Health. It's an exciting opportunity. I believe that my time in (your) T&S team played a big role in sparking my interest in Criminology."
- Julia Borrel Pozo,
trainee at EMCDDA
How can I help your org?
pawel@dlugosz.xyz